1. Introduction
This Cookie Policy explains how URBAN HABITAT LIVING PTE. LTD. (Company Registration No. 202118764E), trading as BaseProtectNub (“we”, “us”, “our”), uses cookies and similar technologies on our website www.baseprotectnub.com (the “Website”). This policy applies to visitors from Europe (including the European Union) and Mexico, and is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).
By using our Website, you consent to our use of cookies in accordance with this policy. You have the right to accept or reject non‑essential cookies through the cookie banner displayed on your first visit.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work efficiently, enhance user experience, and provide information to the website owners. Cookies may be “session cookies” (which expire when you close your browser) or “persistent cookies” (which remain on your device for a set period).
3. Types of Cookies We Use
We use both first‑party cookies (set by our Website) and third‑party cookies (set by external services). Below is a description of the categories of cookies we use and their purposes.
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function properly. They enable core functionalities such as page navigation, shopping cart management, and access to secure areas of the Website. Without these cookies, the Website cannot operate optimally.
- Examples: Session cookies, authentication cookies.
- Retention Period: These cookies are typically session cookies and are deleted when you close your browser. Some may persist for a short period (e.g., up to 24 hours) to remember your shopping cart.
3.2 Functional Cookies
These cookies allow the Website to remember choices you make (such as your language preference or the region you are in) and provide enhanced, more personal features. They may also be used to remember changes you have made to text size, fonts, and other parts of web pages.
- Examples: Language preference cookies.
- Retention Period: Generally up to 12 months.
3.3 Analytics and Performance Cookies
These cookies collect information about how visitors use our Website, such as which pages are visited most often, and whether users receive error messages. The information collected is aggregated and anonymous. We use this data to improve the performance and design of our Website.
- Examples: Google Analytics cookies.
- Retention Period: These cookies typically have a retention period of up to 26 months, depending on the tool used. We ensure that the retention period is limited to what is necessary for analytical purposes.
3.4 Third‑Party Cookies – Payment Processing
Our Website uses services provided by Stripe, our payment processor. Stripe may place cookies on your device to facilitate payment transactions, prevent fraud, and optimise the payment experience. These cookies are essential for completing your purchase and are considered strictly necessary for payment functionality.
- Provider: Stripe, Inc.
- Purpose: Payment processing, fraud prevention.
- Retention Period: Stripe sets cookies that may persist for various durations, typically up to 12 months, in accordance with their privacy policy. For more information, please refer to Stripe’s Cookie Policy.
We do not control the placement of cookies by Stripe, but we ensure that Stripe is contractually obliged to comply with applicable data protection laws.
3.5 Marketing and Targeting Cookies
These cookies may be set through our Website by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites. We do not currently use such cookies, but if we do in the future, we will update this policy and seek your prior consent.
4. Your Consent and Cookie Banner
When you first visit our Website, a cookie banner is displayed. This banner informs you that we use cookies and allows you to make an informed choice:
- If you click “Accept”, you consent to the use of all cookies, including non‑essential categories (functional, analytics, and any future marketing cookies).
- If you click “Reject” or close the banner without accepting, only strictly necessary cookies (including those required for payment processing) will be placed on your device. Non‑essential cookies will not be activated.
You can change your cookie preferences at any time by adjusting your browser settings, as described in Section 6.
5. Cookie Retention Periods – Legal Compliance
We retain cookies for periods that are proportionate to their purpose and in accordance with the recommendations of the relevant data protection authorities (e.g., the European Data Protection Board and the Mexican National Institute for Transparency, Access to Information and Personal Data Protection). The specific retention periods are:
- Strictly necessary cookies: Session duration or up to 24 hours.
- Functional cookies: Up to 12 months.
- Analytics cookies: Up to 26 months, with automatic renewal only with your renewed consent.
- Third‑party payment cookies: As set by Stripe, typically up to 12 months.
We regularly review our cookie retention periods to ensure they remain appropriate and compliant.
6. How to Control and Delete Cookies
Most web browsers allow you to manage your cookie preferences through their settings. You can typically:
- View what cookies are stored and delete them individually.
- Block third‑party cookies.
- Block all cookies (though this may affect the functionality of our Website).
- Clear all cookies when you close the browser.
For instructions on how to adjust your browser settings, please refer to your browser’s help section (e.g., Chrome, Firefox, Safari, Edge). Please note that disabling cookies may impact your experience on our Website.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. The latest version will always be available on our Website, and we encourage you to review it periodically.
8. Contact Us
If you have any questions about our use of cookies, please contact us at:
URBAN HABITAT LIVING PTE. LTD.
62 Ubi Rd 1, Singapore 408734
Email: passive@baseprotectnub.com
Phone: +65 6537 9629